Response to Calls

A person can request a Two Rivers Fire Department ambulance by calling 911. This is the best way to activate the EMS System. A trained dispatcher will answer your call; they will provide the needed medical direction for your medical care until the ambulance arrives. The Two Rivers Fire Department provides both emergent and non-emergent care and transportation. The initial response will be by either of the 3 ALS ambulances with 2 to 3 personnel. In the event of multiple incidents, an EMS response may be done by the Fire Department's utility vehicle. The utility vehicle is equipped with Basic and Advanced Life Support supplies along with a Cardiac Monitor. This vehicle is also used to respond out of the city to assist the Mishicot Ambulance Service with paramedic intercept requests.

In 2012, the Two Rivers Fire Department responded to 1377 total EMS requests. Of those total responses, 256 were interfacility transfers. During interfacility transfers, patients are moved from Aurora Medical Center to another hospital, nursing home, other medical facility, or their home. Paramedic Intercept services are also provided for surrounding ambulance providers. These operations enhance the entire EMS system for our community and surrounding area. No matter what the request may be for medical attention, we at the Two Rivers Fire Department will be there to assist.